High demand for GLM 5.3

Degraded performance Closed · Down 34m

Affected: inference

Timeline

1. Closed 23 Sep 2026, 18:41 UTC operator
   The observation window has passed. GLM 5.3 remains stable, and this incident is closed.
2. Resolved 23 Sep 2026, 17:40 UTC operator
   The GLM 5.3 high-demand incident is resolved. Inference performance has returned to normal at inference.pearlresearch.ai.
3. Reported 23 Sep 2026, 17:05 UTC operator
   High demand for GLM 5.3 may cause temporary errors on our inference endpoint at inference.pearlresearch.ai.
4. Investigating 23 Sep 2026, 17:05 UTC operator
   We are currently experiencing high demand for GLM 5.3, which may cause temporary errors. We are bringing more capacity online and continuing to monitor performance. We will share further updates here.